Privacy Policy
1. Who we are
IW Labs is a dedicated environmental testing laboratory specializing in air and water quality analysis. With a commitment to scientific precision, innovation, and reliability, we provide comprehensive testing solutions for businesses, organizations, and individuals. Our mission is to ensure a healthier and safer environment by delivering accurate, timely, and actionable results. Backed by state-of-the-art technology and a team of skilled professionals, IW Labs strives to be a trusted partner in environmental safety and compliance.
2. Introduction
IW Labs values the privacy of its clients and is committed to protecting their personal and business data. This Privacy Policy explains how we collect, use, and manage your information in compliance with applicable data protection laws.
3. Information We Collect
We collect personal and business information, including:
Personal identification details such as name, email address, phone number, and job title.
Business details, including company name, address, and contact information.
Technical data such as browser type, IP address, and website usage statistics through cookies.
Testing-related information, such as sample data, analysis requirements, and related correspondence.
4.Purpose of Data Collection
The information we collect is used for the following purposes:
To provide and manage testing services effectively.
To generate accurate and customized test reports.
To enhance client experience through tailored services and communications.
For internal analytics and improving our operational processes.
5. Sharing of Information
IW Labs does not sell or rent personal data to third parties. Information may be shared only under the following circumstances:
With consent from the client.
To comply with legal obligations, regulatory authorities, or court orders.
With trusted service providers who assist us in delivering services (e.g., couriers or data processing firms), ensuring they adhere to confidentiality agreements.
6. Data Retention Policy
Personal and testing-related information is retained for as long as necessary to fulfill the purposes outlined or as required by law. Upon request, data can be deleted, except where legal obligations necessitate its retention.
7.Data Security Measures
IW Labs employs robust security measures, including encryption and access controls, to safeguard your data from unauthorized access, alteration, or destruction. Regular audits ensure compliance with the highest security standards.
8. Client Rights
Clients have the following rights regarding their data:
Access: View the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of data that is no longer needed for the purposes outlined.
Objection: Opt-out of marketing communications or specific data processing activities.
9. Use of Cookies
IW Labs’ website uses cookies to enhance functionality and analyze site performance. Cookies do not collect personal information unless explicitly provided by the user. You can control or disable cookies through your browser settings.e.
10. Contact Information
For inquiries, data access requests, or concerns about your privacy, you can reach us at:
Email: [email protected]
Phone: +94 77 449 7218
Address: No. 79, 5th Lane,Diyawanna Gardens,Pelawatte, Sri Lanka.
11. Policy Updates
IW Labs reserves the right to modify this Privacy Policy at any time. Clients will be notified of significant changes, and the updated policy will be available on our website.
